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Help Center

Digital Banking

Digital Banking

Get the most out of your desktop or mobile banking experience.

Online Banking Enrollment

How do I obtain my online banking ID?

How do I enroll in online banking?

How do I set my Online Banking password?

What is Online Banking?

How can I access my account online?

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Using Online Banking

When will my funds be available on an internal immediate transfer?

I forgot my online banking ID or online banking password. What do I do?

How can I view my transactions with Online Banking?

How do I change my username and/or password?

What are the benefits of online banking?

Can I stop or modify my request to transfer funds?

Can I view all my bank accounts with online banking?

How to transfer money using online banking

How to pay a person using online banking

How do I view my full account number?

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Bill Pay

When are funds taken from my account to complete my bill pay transactions?

What happens to my bill pay check if I don't have enough money in my account to cover my payment?

I scheduled a payment and it wasn't paid or the payment arrived late and I was assessed a late fee. What do I do?

How does bill pay work?

How to pay a bill using online banking

How to set up eBill

How to set up bill pay alerts

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Online Statements

How do I view my online statement?

Can I download my account information to my financial management software?

Mobile Banking

How to download the Vast Bank app

How to use the Vast Bank mobile app

How do I deposit a check on the mobile app?

What is mobile check deposit?

Is mobile banking secure?

What is mobile banking?

How do I sign up for mobile banking?

How long does it take for my money to get deposited from a mobile deposit?

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